Legal & service policies
Product Delivery
Last updated July 24, 20261. Subscription delivery
After a successful purchase and required account checks, we provide account access and begin provisioning the managed website environment included in the selected plan. The order confirmation or onboarding message identifies any information or access required from the customer before provisioning can be completed.
2. What plans include
Starter, Growth, and Managed SEO are recurring managed-software subscriptions. Each includes the publishing, deployment, capacity, maintenance, and support features listed on the Pricing page. Managed SEO also includes the recurring analysis and execution allowance stated for that plan; it does not guarantee rankings, traffic, leads, or revenue.
3. Customer dependencies
Domain changes, content migration, translations, third-party integrations, analytics access, source-system imports, and launch approval may require customer materials, credentials, decisions, or third-party cooperation. Delays in those dependencies do not mean the underlying subscription access was not delivered.
4. Custom and setup work
Setup, custom pages, private deployment, design production, migration, integration, training, and other professional services are delivered according to the accepted scope, assumptions, dependencies, and milestones. They are separate from immediate digital account access and are non-refundable once purchased, reserved, or begun.
5. Reporting a delivery problem
Email [email protected] with the account email, affected service, expected delivery, observed result, relevant URL, and screenshots that do not contain credentials. We will confirm the responsible next action and request further evidence only when needed.